Greg’s Japanese Auto Customer Care Program
All of our Greg’s Japanese Auto locations have comfortable waiting rooms with free Wi-Fi. But if you prefer not to sit around and wait for your auto repair or service to be completed, we understand. We provide a free Local Shuttle Service for our customers within a 5 mile radius of the shop location. We can arrange to drop you off at your desired location, as well as pick you up when your car is ready.
Rewards Card Programs
Every time you come to Greg’s Japanese Auto, be sure to bring your Greg’s Japanese Auto Rewards Card. With every auto repair or service you purchase, you will earn dollars that you can apply towards any future repair or service at any Greg’s Japanese Auto location.
You can also purchase a Greg’s Japanese Auto Rewards Card with a pre-loaded amount as a gift!
If that wasn’t enough, we make our Rewards Card even better! As soon as you receive your Greg’s Japanese Auto Rewards Card, you are automatically eligible for our FREE 24-Hour Nationwide Roadside Assistance program! In addition, the Greg’s Japanese Auto Rewards Card also includes our Nationwide and Local Warranty program. With all these benefits rolled into one amazing Rewards Card, no matter where you go, you will be protected. So be sure to always carry your Greg’s Japanese Auto Rewards Card in your wallet.
All of our Greg’s Japanese Auto Rewards Card holders will also enjoy exclusive savings and offers!
If you don’t have a Greg’s Japanese Auto Rewards Card yet, be sure to ask one of our service advisors about it the next time you come in for an auto repair or service.
24/365 Emergency Roadside Assistance
Get help on the road when you need it with our 24 hour/365-day Emergency Roadside Assistance – included free with our Road Hazard Tire Protection Plan.
Included in your Emergency Roadside Assistance
- 24 hour/365-day access
- One roadside service during your 12 months of coverage ($60 per occurrence limit)
- Towing Assistance – When towing is necessary, your covered vehicle will be towed to the closest qualified service.
- Flat Tire Change – Service consists of the removal of the flat tire and its replacement with your working spare tire.
- Fuel Delivery Service – An emergency supply of 3 gallons of fuel or oil, water or other fluids may be delivered if you are in immediate need. You must pay for the fuel when it is delivered.
- Lock-out Assistance – If your keys are locked inside the covered vehicle, assistance will be provided to gain entry.
- Battery Assistance – If battery failure occurs, a jump start will be provided to start your covered vehicle.
- Winch – if you are stuck no more than 50 feet from a public road, we will pull your covered vehicle onto a public road.
Click here to learn more about our Emergency Roadside Assistance plan.
24 Month / 24,000 Miles Warranty
At Greg’s Japanese Auto, we stand behind our work. That’s why we warranty that services and repairs performed by us on your vehicle will be free from defects in workmanship for a period of 24 months or 24,000 miles, whichever comes first, subject to the details below.
Services Covered By This Warranty
- Air Conditioning, heating and climate control systems
- Brake system
- Engine cooling system
- Electrical system, including the starting and charging systems (up to 12-volt systems)
- Engine performance, drivability services and repair
- Exhaust system
- Fuel system
- Ignition system
- Electronic engine management system and on-board computer systems, (engine, body, brake and suspension computers)
- Cruise control system
- Steering/suspension system, wheel bearings, CV joints/U- joints, Half-shafts and drive-shafts
- Timing Belts
- Other minor repairs