Our work is warranted for 15 months or 15,000 miles (whichever comes first)
Our warranty is simple: If you're not satisfied, we'll make it right. We never lose sight of the fact that a satisfied customer is our best advertisement. Further, we sincerely feel that it is an honor to provide you with the finest quality workmanship and parts available. Your satisfaction with our service is a matter of personal and professional pride!
If you have a problem:
- Call and let us know the symptoms your car is experiencing.
- If possible, bring your vehicle by while the problem is occurring.
- You don't need to bring your work order with you, we have it on file.
We will:
- Inspect your vehicle and road test it with you if needed.
- Deliver you back to home or work.
- Analyze the cause of the problem.
- Call you to keep you informed.
- Repair the problem and get you back on the road again!
Terms
Greg's Japanese Auto Parts and Service will warranty all repairs for 15 months or 15,000 miles, whichever comes first, (commencing on the date of the customer's original invoice) against defective parts and workmanship, provided the vehicle has been properly driven and maintained according to the manufacturer's recommended schedule. This warranty excludes used parts, or parts not purchased from Greg's Japanese Auto Parts and Service. Greg's Japanese Auto Parts and Service will warranty only the defective parts or labor and is not liable for incidental damages beyond the defective parts or labor. Used parts are warranted for 90 days, parts only.
Warranty is non-transferable.
