Reminders and Follow-Ups

Greg’s Japanese Auto Reminder and Follow-Up Program

We make it easy to stay on top of your car’s auto repair and maintenance service needs.

A majority of our customers lead very busy lives. Between work and family responsibilities, and everything in-between, sometimes it can be hard to remember the last time you had an oil change on your car, or when your next preventive maintenance service might be due.

At Greg’s Japanese Auto, we make it easy for you! We will send you a postcard Reminder Mailer whenever your car is due for a needed auto service. These are personalized Reminders based off your specific vehicle and mileage, as well as any recommendations from our technicians from the last time you came in to Greg’s Japanese Auto.

Customer Follow-Up

We want to hear from you! We want to know how we performed and what you think of our services. We value all feedback we receive from our customers, so we can continue to improve on our services. To this end, after every auto repair or service visit, we call our customers for a Follow-Up Customer Survey.